There are some things money can buy online...

For everything else, try to pick a store. This is the story of an online shoppaholic (yours truly). Firstly, I love(d) Jabong for their awesome turnaround time. And so, I kept buying stuff from them. Until, one fine day, I went real urban and decided to put away my lasting fear of making large value purchases online and ended up buying some furniture. Yes. They had another one of those sale going where you get 25% for monsoon. And with my ever growing trust in Jabong, I was quite sure where to buy it from. The stuff I bought had a 15 day turnaround time and after deciding to not listen to many people who have had horrible experience buying furniture online, I was up for a surprise.

15th day: "Hello, where's my shipment?", "Thank you for calling sir, your complaint number is ..., you will get a call within 24 hours"

17th day" "Hello, what happened to my complaint?" "Sir it seems that the product failed QC check. I am putting in a request for a call within 24 hours from concerned department"

18th day "Hello, what happened to my complain?" "Sir, the product failed QC check, I am putting in a request for call within 24 hours" "But I never got a call yesterday" "This time you will sir, trust me!" "Sure, bye".

20th day: SMS with a tracking number arrives, you check it on the courier portal(gati.com) and its not a valid number.
"Hello, my tracking number doesn't work" "Sir, it takes time for the courier portal to work with the tracking number"

Since you would be bored with all this by now, here's a pic of Kim Kardashian. No particular reason, purely to keep you motivated!

22nd day: "I want my money back!" "Sir, I am checking and it seems that the product we dispatched failed QC check" "Hello? But you already shipped it?" "No sir, QC failed" "WTF!" "Sir, I promise you are going to get a call from concerned department in 24 hours" "I never got one so far, what's happening?" "Sir if you don't get one, I will call you back" "okay, thanks!"

23rd day: "Hello sir, I am from the complaint department, we have update, your product is shipped! Gati.com tracking number is 1234567" "Mam, that one doesn't work and someone told me that product failed on QC check" "Oh wait, let me put you on hold and check" "WTF!" "Sorry sir, you were right. It failed QC check" "I WANT MY MONEY BACK!!" "Sure sir, let me put a request right away!"

That's where I am! What do you guys think?

• Have you ever had a good experience shopping furniture and other high value goods? If so, from where?
• Do you think Jabong had an inventory problem and they were just kidding around with their whole "QC failed" story?
• Do you think it is worth waiting for anything that ships in more than 3-4 days? Unless of course, it is  Kim Kardashian?